How to effectively measure ecommerce using GA4 | MarTech
Briefly

Ecommerce teams frequently struggle to gain a comprehensive understanding of user behavior without accurate data, making their improvement strategies largely speculative. Google Analytics 4 (GA4) offers an event-based approach that captures detailed user interactions throughout the buying journey. It allows teams to dive deeper than basic KPIs by focusing on crucial metrics like conversion rates and cart abandonment. By tracking specific events and employing methods such as funnel analysis and user flow tracking, businesses can uncover significant drop-offs and enhance the user experience, leading to increased performance and profitability.
Ecommerce teams often lack a full view of user behavior. Without precise data, efforts to improve product pages, checkout flows or campaigns rely on guesswork.
Events that reveal behavior track site events to pinpoint drop-offs earlier in the funnel. Key interactions include product views, add-to-cart actions, and checkout steps.
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