Shelfware, or unused software that fails to deliver value, is a growing concern within the legal sector. It typically arises from gaps between what software vendors promise and actual user experience post-purchase. In their white paper, Mitratech outlines strategies to prevent shelfware—emphasizing the importance of recognizing potential issues before purchase, managing lawyer resistance to training, and ensuring proper integration to enhance software adoption. By following these steps, legal firms can improve operational efficiency, reduce wasteful spending, and enhance user satisfaction with technology.
Shelfware is a prevalent issue in the legal industry, often stemming from misaligned expectations between software vendors and organizational needs, leading to costly consequences.
The key to avoiding shelfware lies in the careful evaluation of software capabilities and a thorough understanding of how it will be utilized within the firm.
Lawyer attitudes toward training can significantly affect software utilization; addressing these can help ensure successful software integration and minimize waste.
Effective integration of software not only addresses operational needs but also ensures that teams are adequately trained to leverage new technologies for maximum benefit.
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