Slack is rolling out new features across all user plans aimed at enhancing collaboration and security, particularly through the introduction of Salesforce channel integrations for free users. Paid plans will gain access to advanced features such as AI integrations, improved workflows, and enhanced security measures. The updates include a full customer view in Salesforce channels, summarizations, huddle notes, AI-powered enterprise search, and management features for Pro, Business+, and Enterprise+ plans. Notably, the free plan will remain unchanged in terms of features, ensuring all users benefit from the updates.
The new features for Slack span across free and paid plans, focusing on enhancing user experience with AI integrations, security enhancements, and improved collaboration tools.
Free plan users will benefit from Salesforce channel integrations, allowing real-time collaboration and customer data access, while paid plans introduce advanced AI features and improved workflows.
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