"Maintaining medical records for tens of millions of people in the UK has become a colossal administrative challenge for the NHS. A recent trial of 's AI-driven healthcare tool Dragon Copilot has improved efficiency and enhanced the doctor-patient relationship. One of the essential responsibilities for clinicians (healthcare professionals, such as a doctor or nurse, who provide direct patient care) is accurate record-taking. This adds a substantial administrative burden to each consultation and takes up a considerable amount of time."
"The NHS has been undergoing a period of fundamental change, following the rollout of the electronic patient records system, a digital tool that brings together all of a patient's medical information into a single, unified platform. A small group of clinicians at Manchester University NHS Foundation Trust were invited to be the first in the UK to try Dragon Copilot. Part of a private trial, the aim was to assess the impact the technology could have on efficiency."
"By connecting a microphone to the system and processing the incoming audio through Microsoft Dragon, the system was able to generate patient consultation summaries based on the recording. "We've been live for a couple of weeks, so it's early days, but having it running in the workflow and populating into our clinic notes is making a fairly substantial difference," says Peter-Marc Fortune, paediatric intensive care physician and chief medical information officer with Manchester University NHS Foundation Trust."
Maintaining medical records for tens of millions of UK patients has imposed a colossal administrative burden on the NHS, with clinicians spending considerable time on accurate record-taking during consultations. The electronic patient records system has been rolled out to unify patients' medical information. A small group of clinicians at Manchester University NHS Foundation Trust piloted the AI-driven Dragon Copilot to assess efficiency impacts. The system transcribes clinician-patient conversations and clinician commentary via a connected microphone and Microsoft Dragon to generate consultation summaries automatically. Early live integration into clinic workflows has substantially reduced note-taking effort. Recordings are retained only short-term during development, with no intended storage in production.
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