GPT-5 has been designed to be more intelligent than its predecessor, but users are frustrated by its corporate tone, which lacks the friendly interaction they previously experienced. Many people had formed emotional attachments to the AI, which OpenAI has acknowledged creates potential risks for mental health. The company's decision to adjust its approach may benefit users in the long term, but many find the new version less engaging. Transitioning from a friendly companion to a more analytical tool may take time for users to accept.
OpenAI can point to AI evaluations that show GPT-5 is more intelligent than its predecessor.
Many users liked the generally friendly tone of the chatbot. They tuned the AI with custom prompts and built it into a personal companion.
As companies have tuned these systems to increase engagement, they prioritize outputs that make people feel good.
GPT-5 could be a more able analyst and worker, but it isn't the digital companion people have come to expect.
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