"Any calls to the 1-800-MY-RESET number will connect people to the National Problem Gambling Helpline Network which is a single point of access to 14 contact centers across the United States. These are staffed by trained professionals who meet internationally recognized helpline quality standards. The number is entirely free and is available 24/7, while promising to be confidential and provide support and referrals to local resources."
"1-800-MY-RESET reinforces that the National Problem Gambling Helpline is available at any stage-whether someone is worried about themselves, concerned about a family member, or simply looking for trusted guidance. Making the Helpline number easier to remember is a practical, meaningful step toward reducing barriers to care."
The National Council on Problem Gambling adopted 1-800-MY-RESET as the National Problem Gambling Helpline. The number is live, designed to be memorable and easily accessible, and connects callers to a single access network of 14 contact centers across the United States. Contact centers are staffed by trained professionals who meet internationally recognized helpline quality standards. The helpline is free, confidential, and available 24/7 to provide support and referrals to local resources. The previously used number will remain active while state-level adoption and promotion of the new number will vary due to regulatory requirements.
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