The OMNY contactless fare payment system in New York City is causing major frustration among commuters due to multiple issues such as payment errors, double charges, and failures in card reading. Riders have reported incidents of taps not registering, leading to delayed entries and potential missed trains. Some users have found themselves overcharged during transfers. MTA officials have recognized these issues and are working to resolve them, but many riders are still finding the system unreliable and challenging, raising concerns about consistent fare pricing.
MTA officials acknowledged receiving complaints about the new system, noting that they are aware of the payment errors and are working on fixing the issues.
Many riders have reported feeling frustrated and confused by payment errors, including double charges and card reading failures with the OMNY contactless payment system.
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