"The MTA finished upgrading the Staten Island Railway fleet with all new cars in September 2025. The entire fleet of the borough's lone train line features the new, state-of-the-art subway cars known as R211S models - roughly one year after the first R211s debuted on Staten Island. The new trains replaced the older R44 cars, which were in service in the borough since 1973. It was the oldest fleet in all of New York City Transit, Crichlow noted."
"Staten Island's on-time performance in 2025 was 96.9% - breaking the record as the highest percentage since the department began tracking data in 2007, and not including the pandemic era, Crichlow said. Additionally, the mean distance between failure, which is the distance that a train is operating before it is temporarily removed from service for some type of mechanical defect or a failure in service, is just under 141,000 miles. That's the highest number of miles since 2018."
""The fact that these new cars, coupled with the amount of effort that we put into training a new team of people on how to maintain these new cars - it does take a cultural shift to go from just under 50 years cars, the oldest system, to a brand-new fleet of electronically operated savvy cars - it took a huge cultural shift," said Crichlow."
The MTA completed a full fleet upgrade of the Staten Island Railway in September 2025, equipping the line entirely with R211S subway cars that replaced R44 cars in service since 1973. The new fleet produced a 96.9% on-time performance in 2025, the highest recorded since tracking began in 2007 outside pandemic years. Mean distance between failures rose to just under 141,000 miles, the best level since 2018. Total expenses were 5.1% lower than anticipated. The transition required extensive training, new maintenance practices and agreement with the union, producing a cultural shift and improved customer service.
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