Nicole Arena, a Staten Island woman, claims she was barred from riding the 'Frozen Ever After' attraction at Epcot due to her attire, despite previously passing park security. Arena, dressed in black leggings and a sports bra after a gym workout, felt singled out as other guests in revealing clothing were allowed on the ride. She was directed to purchase a tank top from a nearby shop for $45, which lacked Disney-themed merchandise. Her attempts to discuss the incident with management proved unsatisfactory, leaving her frustrated with the experience.
The couple, who are both personal trainers, had just come from the gym upon entering the park, she went on to say.
I passed several different workers on my way to that ride and on a different attraction and didn't have any issues.
There was only one brand in the store, and it wasn't anything with even Disney characters on it.
They pretty much singled me out, because there were other people that were wearing much more revealing clothing than me.
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