"At a recent conference presentation, the speaker argued that AI is calling into question the very purpose of L&D departments. Instead of simply delivering training solutions, L&D could be transformed into an overall solution provider for companies. This raises profound questions about the future of L&D and the way in which training is created and deployed. Will learning become more contextualized and embedded in the "flow of work"? Perhaps content will be delivered in bite-sized chunks as microlearning?"
"Having to complete compliance training is one of those tick-the-box activities that employees generally endure rather than enjoy. And because it's imposed on employees, for many it conjures up thoughts of obligation, duty, and tedium. Through the practice of completing school homework from a young age, we have been conditioned to complete whatever compliance training is assigned to us. Even though compliance may have negative connotations, it is important."
AI is challenging traditional L&D roles, suggesting a shift from delivering courses to acting as companywide solution providers. Learning may become more contextualized and embedded in the flow of work, delivered as microlearning, and enabled by smart AI tools that allow subject matter experts to take on training roles. The conventional model of employees completing LMS-assigned courses may become outdated. Despite these changes, compliance training will persist because legislation mandates regular instruction in specific topics. Compliance often feels obligatory and tedious, yet meaningful rules and their enforcement are necessary for orderly functioning.
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