The AWS Outage Was a Nightmare for College Students
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The AWS Outage Was a Nightmare for College Students
"When Abby Fagerlin tried logging into Canvas, a popular educational technology platform, to check on her assignments Monday morning, she couldn't get in. That meant the 19-year-old college sophomore, who is studying physics at Pasadena City College, was unable to access materials she needed for her three classes, which were hosted on or linked through the learning management system. After searching online, she realized the Amazon Web Services outage that crippled much of the internet Monday had also temporarily taken down Canvas."
"Fagerlin also couldn't be sure if she'd missed a message from her professors-some of whom she said communicated exclusively with their students through a messaging system hosted on Canvas. Going to talk to one of her professors to ask for physical materials from his class, meanwhile, posed a separate challenge. "His office hours are [posted] on Canvas," she said."
"The hit to Amazon's sprawling cloud computing services meant sites and platforms like WhatsApp, Venmo, ChatGPT, Roblox, Snapchat, Signal, and even some UK banks were inaccessible to some users Monday. The outage stemmed from AWS' northern Virginia hub, called US-EAST-1. By Monday evening eastern time, Amazon said all AWS services had been restored."
An outage in Amazon Web Services' US-EAST-1 hub caused widespread disruptions across multiple internet services, temporarily taking Canvas offline and preventing students from accessing course materials. Students could not submit assignments, participate in class activities, contact professors, or retrieve textbooks and other study resources. Some professors posted office hours and communicated exclusively through Canvas messaging, complicating attempts to obtain printed materials. The outage affected many popular platforms including WhatsApp, Venmo, ChatGPT, Roblox, Snapchat, Signal, and some UK banks. By Monday evening eastern time, Amazon reported that all affected AWS services had been restored.
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