Maria Fraterrigo, 81, was barred from boarding a Frontier Airlines flight with her emotional support parrot, Plucky, who had previously flown without issue. The incident left Fraterrigo stranded for four days, illustrating the challenges faced by passengers traveling with emotional support animals as airline policies tighten. Despite her distress at being told to abandon her pet, Fraterrigo managed to secure a ticket on another flight, allowing her to continue her journey with Plucky, emphasizing the ongoing tensions and confusing regulations surrounding air travel with emotional support animals.
Maria Fraterrigo, an 81-year-old woman, faced an emotional ordeal when Frontier Airlines barred her parrot, Plucky, an emotional support animal, from boarding her flight home.
After being prevented from flying with her parrot, who had previously flown without issues, Ms. Fraterrigo’s travel plans were left in limbo for four days.
Fraterrigo's experience underscores the ongoing confusion and tension between airline policies and passengers regarding the allowance of emotional support animals.
While airlines were inundated with unusual emotional support animals, Federal rules have since tightened to clarify what qualifies as a legitimate service animal.
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