The article reports on CHI's use of funding from the National Treatment Purchase Fund (NTPF) in 2021 to reduce waiting lists by holding additional clinics. It highlights complications arising from the selection of patients by a consultant, leading to delays for some children. Relationships among consultants in a specialized department are strained, and both the HSE and Department of Health were unaware of the issues until near the report's publication. CHI emphasized that the clinics were public initiatives without direct payments to staff, and response actions are ongoing to improve team dynamics and organizational culture.
There has been inaccurate media reporting in relation to NTPF payments to a consultant. CHI can confirm that these clinics did not take place in the consultant's private rooms.
This is an example of taking action when issues are identified in line with good HR practice. Work on CHI's culture is ongoing, as should be expected when you look at international examples of transformation programmes of this nature.
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