Peak travel seasons expose the hospitality industry to significant cyber threats due to increased data flow and reduced staff. The travel and hospitality industries, which are heavily reliant on public-facing systems, become prime targets for cyberattacks. Recent research identified over 95,000 vulnerabilities within hospitality platforms, particularly during times when personally identifiable information is most prevalent. Hackers leverage advanced tactics like generative AI to exploit these weaknesses, creating convincing phishing attacks tailored to navigate vulnerabilities with limited internal oversight allowing for unauthorized access to sensitive customer data.
During peak travel season, travelers rush to finalize plans - booking flights, reserving hotel rooms and checking in on the go. Much of it is entered quickly, often over unsecured networks and public-facing systems.
With cybersecurity risks escalating, researchers identified over 95,000 vulnerabilities across hospitality platforms, including 14,000 classified as critical, during a surge in traveler data.
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