"A study published by OpenAI on Monday claims more than 40 million people worldwide ask ChatGPT healthcare-related questions each day, accounting for more than five percent of all messages the chatbot receives. About a quarter of ChatGPT's regular users submit healthcare-related prompts each week, and OpenAI understands why many of those people are users in the United States. "In the United States, the healthcare system is a long-standing and worsening pain point for many," OpenAI surmised in its study."
"Results of a Gallup poll published in December found that a mere 16 percent of US adults were satisfied with the cost of US healthcare, and only 24 percent of Americans have a positive view of their healthcare coverage. It's not hard to see why. Healthcare spending has skyrocketed in recent years, and with Republican elected officials refusing to extend Affordable Care Act subsidies, US households are due to see another spike in insurance costs in 2026."
""For both patients and providers in the US, ChatGPT has become an important ally, helping people navigate the healthcare system, enabling them to self-advocate, and supporting both patients and providers for better health outcomes," OpenAI said in its study."
About sixty percent of American adults have turned to AI like ChatGPT for health or healthcare in the past three months. More than 40 million people worldwide ask ChatGPT healthcare-related questions each day, representing over five percent of the chatbot's messages. About a quarter of regular ChatGPT users submit healthcare prompts weekly. Only 16 percent of US adults report satisfaction with healthcare costs and 24 percent view their coverage positively. Healthcare spending has surged and denied Affordable Care Act subsidy extensions will likely increase insurance costs in 2026. ChatGPT is used to navigate the system, enable self-advocacy, and support better outcomes for patients and providers.
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