The article discusses the idea that while automation and efficiency dominate the future, there's an essential aspect of work—relational labor—that technology cannot replace. As machines increasingly perform manual and cognitive tasks, we face the question of what makes human interaction valuable. This 'third labor' focuses on relationships grounded in presence, care, and collaboration. It emphasizes that in roles ranging from therapists to cofounders, human connection enhances productivity and satisfaction, showcasing our intrinsic desire for companionship and shared experience in work settings.
The myth of progress is that efficiency always wins: that the future belongs to solo geniuses with infinite leverage, aided by armies of machines.
Relational labor aligns, animates, and amplifies the other two kinds of labor. It's why we hire for companionship as much as competence.
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