The tragic death of a dog named Lola at a San Jose animal shelter showcases deep-rooted problems in care and supervision. A prior audit had pointed to inhumane conditions and overcrowding, yet activists argue that little has changed. San Jose Animal Care employee Courtney Ferro discovered Lola in a distressing state, revealing significant gaps in training and protocol adherence among staff. Ferro expressed concern over management's inability to provide consistent guidelines, attributing Lola's unfortunate death to a lack of medical oversight, especially on nights when key trained staff are absent.
Ferro says Lola was not alert and breathing very slow and shallow. The animal was untangled and transported to a vet clinic, where she later died.
They just verbally tell us things and then sometimes they change, or sometimes different people tell you different things,
Ferro says the evening coordinator, the only staffer with medical training, was not present at work that night. She believes many protocols were not followed and contributed to the dog's death.
It's very upsetting, and it's something that I have been concerned about -- the lack of oversight,
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