Tickets, bots & touts - is Chelsea relationship with fans turning sour?
Briefly

Tickets, bots & touts - is Chelsea relationship with fans turning sour?
"One area of frustration is Chelsea's decision to raise Champions League ticket prices. The Chelsea Supporters' Trust (CST) highlighted that ticket prices for the Benfica match, which started at 66, represent a 77.5% increase on last season's Conference League semi-final against Djurgarden. It criticised the club's lack of transparency in announcing price increases so late and expressed concern over reduced concessions for seniors and children."
"The CST said it was "deeply concerned with the club's handling of ticket sales for upcoming Champions League fixtures". "Recent decisions have been marked by poor communication, unjustifiable price increases, and a disregard for supporters. The message is clear - stop exploiting our loyalty." "Decisions like this risk further alienating loyal supporters and threaten the matchday atmosphere that makes Stamford Bridge unique.""
Chelsea's on-field success and significant investment have not prevented friction between sections of the fanbase and the club hierarchy early in the season. Fan frustration centers on ticketing: raised Champions League prices (Benfica tickets starting at 66, a 77.5% rise on a recent European semi), reduced concessions for seniors and children, late price announcements and concerns over resale and touting for high-demand matches. The Chelsea Supporters' Trust voiced strong criticism, calling decisions unjustifiable and warning of alienation. Concerns about matchday atmosphere persist, prompting the introduction of an expanded 500-person singing section for Champions League fixtures.
Read at www.bbc.com
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