"The difficult part is not finding use cases [for agents]. According to him, the problem lies mainly in the amount of chaos agents create. 'What we don't want is agents that do 10 times the work but also create 10 times the chaos,' he says."
"Jira acts as a kind of orchestration layer between people and agents. Agents also have access to the Teamwork Graph, on which virtually everything Atlassian is built. This means that agents can also incorporate all the context and interrelationships from the Teamwork Graph into their work."
"The fact that Atlassian integrates agents in this way also means that it is clear how they work. Everything is verifiable, even if an audit is carried out. When we ask Saxena about responsibility, he is clear: 'People are always ultimately responsible.'"
Atlassian announces updates to integrate AI agents more deeply into Jira and its System of Work offering. Rather than deploying agents independently, Atlassian positions them as team members within Jira, allowing users to assign work and invoke agents through @mentions in comments. Jira serves as an orchestration layer that routes tasks to appropriate agents and provides access to the Teamwork Graph, enabling agents to incorporate full context and interrelationships into their work. This integration ensures transparency and auditability of agent actions. Atlassian emphasizes that while agents increase productivity, the key challenge is preventing them from creating proportional chaos. Humans retain ultimate responsibility for all agent-assisted work.
Read at Techzine Global
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