"A survey of 418 DevOps professionals finds that while DevOps teams closely monitor and observe the performance of applications, not nearly as many are able to correlate the value of those efforts to the business. Conducted by Catchpoint, a unit of LogicMonitor, the survey finds more than two-thirds (67%) believe application degradations are either always or often as important to the organizations as outright downtime."
"As a result, many organizations are not correlating efforts to improve application performance to an actual return on the investment that was required, noted Vasiliou. Overall, the survey finds 67% of respondents make use of dashboards and alerts to monitor applications, with 54% actively making use of synthetic probes and testing. Less than half (45%) are using passive monitoring tools such as real-user monitoring (RUM), while 50% use load testing/capacity planning tools (40%."
Most DevOps teams closely monitor application performance, yet far fewer correlate performance improvements to business outcomes or calculate financial impact. While 67% prioritize application degradations as often as downtime, only 26% directly evaluate business metrics after performance improvements and only 22% maintain formal financial models for downtime costs. Only 21% have formal KPIs for business metrics. Monitoring practices emphasize dashboards, alerts, synthetic probes, and load testing, while less than half use real-user monitoring and fewer than a quarter track SLOs or use AI-based anomaly detection. Approximately one-third of work is classified as toil.
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