Microsoft has acknowledged a "code issue" within its Intune device management software that mistakenly allowed Windows 11 upgrades on incompatible devices. The flaw, identified on April 12th, prompted Microsoft to recommend pausing Windows updates until a fix is deployed. For devices that have already been upgraded incorrectly, manual rollback to the appropriate Windows version is necessary. This incident echoes a previous issue where users faced unexpected upgrades from Windows Server 2022 to 2025, highlighting recurring upgrade management challenges for Microsoft.
"While we work to address the issue, admins in impacted organizations may be able to circumvent impact by pausing Windows Feature Updates until the code fix has been developed, tested, and deployed."
"Note that devices which have already erroneously received the Windows 11 upgrade will need to be manually rolled back to the correct Windows version."
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