Microsoft Outlook experienced service issues across Europe resulting in more than 600 reports on Down Detector. Fifty percent of affected users reported not receiving emails, 31 percent reported difficulties sending messages, and 19 percent reported server connection problems. Microsoft acknowledged the issue and stated it was investigating, advising administrators to refer to EX1144276 in the admin center. Down Detector recorded the problems beginning at about 12:40 BST. Numerous users posted complaints on X describing prolonged outages and complete stoppages of email communication, including reports from Turkey. Outlook previously suffered outages in July affecting users in the UK and US, with London, Manchester, Washington and New York recording high report counts.
It's the go-to email service for millions of people around the world. But it appears that Microsoft Outlook is experiencing issues this afternoon. The problems are affecting customers across Europe, with more than 600 reports on Down Detector so far. Of those users who reported issues, 50 per cent said they weren't receiving emails, while 31 per cent were struggling to send them. The remaining 19 per cent simply said there was a problem with the server connection.
Microsoft has now acknowledged the issue, and says it is 'investigating' it. 'We're investigating an issue in Europe where some users may experience delays when sending and receiving email messages, it tweeted. 'For more details, please look for EX1144276 in the admin center.' According to Down Detector, the problems started at around 12:40 BST, and are affecting users across Europe.
This isn't the first time that Outlook has experienced issues in recent months. In July, the service crashed for users in both the UK and US. Down Detector's outage map showed that the issue was spread across the entire UK, with cities such as London and Manchester reporting the highest number of problems. However, the outage also affected users in the US, with a number of outage reports made by users in Washington and New York.
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