Southwest Airlines Is Getting a Major Upgrade-Here's What's New on Board

"To start, Southwest installed larger overhead bins for carry-on luggage, which appear tall enough for bags to be placed on their side. This coincides with Southwest's decision to end its long-standing free checked bag policy. In addition, Southwest upgraded its seats, including adding a new multi-adjustable headrest cushion along with a personal device holder and dual USB-A and USB-C power ports. Southwest will install the new seats on all new aircraft and plan to retrofit some of its current aircraft later this year."

"Passengers who purchase extra legroom seats will be treated to benefits like early boarding in group one or two and new premium snack options, including pistachios in both salted and honey roasted flavors. The carrier said the offering is a nod to its history of handing out salted and honey roasted peanuts in the past. Starting Thursday, travelers can identify the upgraded aircraft by the tail number N8972S."

Southwest Airlines placed an upgraded Boeing MAX 8 into service featuring a fresh color scheme and multiple customer-focused enhancements. The aircraft includes larger overhead bins that allow carry-on bags to be placed on their side and new seats with multi-adjustable headrests, personal device holders, and dual USB-A and USB-C power ports. The carrier will install these seats on all new aircraft and plans retrofits on some existing planes later this year. Passengers who buy extra legroom receive early boarding and new premium snack options. The larger bins and seat changes coincide with ending the long-standing free checked bag policy and preparing a January 2026 shift from open seating to assigned seating with zoned boarding, plus a fare-class overhaul. Free unlimited Wi-Fi for Rapid Rewards members will begin Oct. 24 via a collaboration with T-M.

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