The Department for Work and Pensions (DWP) is increasing its staff to handle overpayment cases of Carer's Allowance effectively. Many carers have incurred debts due to overpayments, and the DWP only initially aimed to address half of the alerts on their database. Critics, including Carers UK, see this staffing boost as a necessary step, though it could also lead to more carers discovering their debts. As of February 14, there were over 32,000 outstanding alerts, and many face significant financial liabilities after being unaware of earning limits.
The Department for Work and Pensions is adding staff to address overpayment cases of Carer's Allowance, responding to concerns about carers repaying significant amounts.
With 32,533 outstanding alerts in February and many potential debts to follow, the DWP's increased staffing aims to clear the backlog and ensure testimonials of unfair treatment are heard.
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