In a significant High Court ruling, Watford Community Housing (WCH) successfully claimed against Arthur J Gallagher Insurance Brokers for professional negligence, concluding that the broker breached their duty by failing to timely notify two insurers of a data breach. This oversight resulted in WCH losing access to as much as £5 million in indemnity that it had paid for, following a data breach incident in March 2020 involving sensitive personal information of 3,544 individuals. The ruling emphasizes the critical importance of timely communication in insurance matters.
The High Court ruled that Gallagher Insurance Brokers failed to notify Watford Community Housing's insurers on time about a data breach, resulting in significant financial loss.
Judge David Bailey determined that Gallagher's negligence was the reason WCH could not access up to £5 million in indemnity due to their delayed notifications.
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