British exporters are expressing significant frustration with post-Brexit border checks, citing issues such as unclear customs guidance and rising costs. A report from HMRC, based on interviews with traders and freight agents, reveals that while many find goods movements to be generally smooth, the process is costly and emotionally taxing. Numerous respondents reported feeling uninformed and stressed when goods are halted at borders, facing financial penalties that can quickly erode profits due to escalating storage fees. Communication breakdowns with HMRC add to the challenges, complicating everyday operational logistics.
"If you have issues, there's usually a financial penalty. Storage fees escalate quickly. A single £600 fine can wipe out all your profit on a job."
"One member of staff told me he doesn't want to work in this area as he 'can't stand the stress of it all' - it really gets to staff."
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