Ann-Marie Murray faced a ban from Ryanair after an incident involving snacks during a flight from Tenerife to Bristol. Murray ordered snacks totaling £7 but her card failed to process payment. Despite being unable to pay, she ate the snacks after crew declined to take them back. Ryanair accused her of being disruptive, prompting police involvement upon landing. Murray claimed she wasn't disruptive and was shocked by the severity of the airline's response, believing it was a civil matter rather than a police issue.
I wasn't disruptive. There were no raised voices.
As crew looked to resolve the payment issue, this passenger proceeded to ignore crew instructions, consume the items prior to payment, and subsequently became disruptive.
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