"TrainPal is a third-party app for booking train tickets, often at cheaper prices by using split ticketing. It operates in a similar way to Trainline. The site is operated by the Chinese online travel agency Trip.com, which was formerly Ctrip, and also owns flight comparison website Skyscanner. RAIL magazine has criticised TrainPal for 'using fake social media profiles to spread misinformation'."
"Seen by RAIL before being removed, the videos included claims that passengers should not buy tickets at a station as they cost up to 10 times the price of online purchases. The videos allegedly suggested that Standard Class customers can travel in First Class areas 30 minutes before a train terminates, as 'no one will check the tickets or care'."
"In October, a user posted under the title 'Dubious TrainPal adverts'. 'Trainpal seems to be blanketing Social Media with various dubious adverts dressed up as "secret hacks" or "top tip" type videos whilst using accounts which, from their account name, appear to have no connection to TrainPal (but clearly must do). 'The tips and hacks are often themselves somewhat dubious and often inaccurate.'"
TrainPal is a third-party booking app that uses split ticketing to offer cheaper fares and is owned by Trip.com. Social media videos allegedly promoted ways to avoid paying correct fares, including advising against buying station tickets, claiming Standard Class passengers can use First Class areas 30 minutes before termination, and promising staff-only discounts via codes. RAIL magazine criticised the use of fake social media profiles to spread misinformation. Posts on Rail UK Forums and Reddit flagged the adverts. RMT warned the content encourages unlawful behaviour, undermines onboard staff authority, and risks safety and revenue.
Read at Mail Online
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