X tells Ofcom it will finally check its moderation inbox

"Under commitments accepted by Ofcom, X said it will review and assess reports of suspected illegal terrorist and hate content from UK users within an average of 24 hours, with at least 85 percent handled within 48 hours through its dedicated UK reporting channel."

"The company also committed to engaging with external experts on how its reporting systems work, following several organizations' complaints that they were unclear whether reports submitted to X were even being received, let alone acted on."

"X also said it would withhold access in the UK to accounts operated by or on behalf of terrorist organizations proscribed in Britain if the accounts are reported for posting illegal terrorist content."

"Ofcom said X will now submit quarterly performance data over a 12-month period so the regulator can monitor whether the company is actually sticking to those promises."

X committed to reviewing and assessing reports of suspected illegal terrorist and hate content from UK users within an average of 24 hours, with at least 85% handled within 48 hours through its dedicated UK reporting channel. X also agreed to engage external experts to improve clarity and effectiveness of its reporting systems after complaints that it was unclear whether reports were received or acted upon. X will withhold UK access to accounts operated by or on behalf of proscribed terrorist organizations if those accounts are reported for posting illegal terrorist content. Ofcom will monitor compliance by requiring quarterly performance data over 12 months, following an investigation into platforms’ systems for illegal hate and terrorist material.

Read at theregister