The UK's banking industry is advocating for the inclusion of bank and building society staff under new legal protections for retail workers facing abuse and violence. A proposed crime and policing bill aims to make assaulting retail workers a criminal offense, but excludes bank staff despite significant reported abuse incidents. UK Finance argues that staff in bank branches confront similar risks, especially amid escalating protests and emotional situations related to personal finances. They stress that branch staff deserve the same safety assurances as their retail counterparts.
"This exclusion unfairly discriminates against branch staff. Like other customer-facing workers, they deserve to feel safe at work. Assaults on bank staff should carry the same consequences."
"Protests against banks who lend to defence companies are regularly large and violent. Innocent branch staff or members of the public are becoming victims of these demonstrations."
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