"I know for a fact how Microsoft have ripped off the NHS."
"Well, it has."
"it speaks to the power of Microsoft to lock in public sector customers and then sort of entice them with cheap deals, and then you're locked into a contract and then you're charged exponential amounts."
A five-year Microsoft contract for NHS productivity tools is reportedly worth over £700m. The UK government spent £1.9bn on Microsoft software licences in 2024–25. Concerns were raised that Microsoft uses low introductory pricing to lock in public-sector customers and then increases charges under long-term contracts. No further evidence accompanied the specific allegation. The government has also formed agreements with OpenAI, Anthropic and Google. Calls were made to build greater UK sovereign technology capacity, award more contracts to smaller local providers, and reduce reliance on large US technology suppliers.
Read at www.theguardian.com
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