"I gouge them on ancil prices... These people are so stupid. I almost feel bad taking advantage of them... Robbing them blind baby. That's how we do it. I charge customers $50 to park in the grass and $60 for closer grass."
"The DOJ's antitrust trial against Live Nation and Ticketmaster began this month, with the government alleging that Live Nation's control of Ticketmaster was monopolizing the ticketing industry and leading to unfair pricing for consumers."
"Live Nation filed a request for the judge to exclude six sets of Baker and Weinhold's messages from the trial, arguing that they would unfairly bias the jury. The DOJ and attorneys general for the states suing Live Nation opposed the request."
Live Nation faces renewed scrutiny following a DOJ settlement after internal messages from 2022 surfaced revealing regional ticketing directors Ben Baker and Jeff Weinhold boasting about overcharging customers for ancillary services. The messages show employees charging excessive fees for parking, lawn chair rentals, and VIP access while mocking customers' intelligence. Baker wrote about 'gouging' customers on ancillary prices, while Weinhold charged $250 for VIP parking. The company attempted to exclude these messages from the ongoing DOJ antitrust trial against Live Nation and Ticketmaster, which alleges monopolistic control of the ticketing industry. The DOJ, state attorneys general, and media organizations opposed the exclusion request.
Read at Fast Company
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