"No one heads down to the DMV, or to their state's Department of Driver Services, expecting to have a positive experience. This loathing for the most pedantic elements of our state bureaucracies is more or less baked into us at the cellular level at this point: I would wager that most people would prefer to go to their dentist for tooth drilling, or be summoned for jury duty, than face the prospect of waiting for hours at the DMV only to be told that they haven't brought the right forms or proof of ID or address to make a desperately needed change."
"The bureaucracy is immutable; it doesn't respond to explanations, appeals to empathy or logic. It refuses to admit when it makes a mistake, or correct that mistake. And yet there's no way that you hate your local DDS as much as a Georgia resident named Justin Jones, who has been slapped with a suspended driver's license for going on three months at this point ... for a crime committed by a different person, 20 years ago, in a state where Jones has never set foot."
""Never been to New Mexico, never driven through New Mexico," said the Carroll County, Georgia resident in an interview with Atlanta's WSB-TV. "I've never even stepped foot in the state off a plane. The burden of proof has been on me to prove that I wasn't that person that got a DUI 20 years ago in New Mexico.""
Most people dread visits to the DMV and state Departments of Driver Services, viewing them as slow, pedantic bureaucracies. Bureaucracies often refuse to respond to explanations, appeals to empathy, or logic, and rarely admit or correct mistakes. A Georgia resident, Justin Jones, received notice that his license had been suspended because Georgia DDS recorded a DUI in Santa Fe, New Mexico on December 24, 2005. Jones has never been to New Mexico and remembers being in Georgia for his 21st birthday on December 23, 2005. The burden of proof has been placed on him to disprove the charge.
Read at Jezebel
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