The General Services Administration is moving into a 'build back' phase aimed at redefining its operations after extensive cuts and downsizing. Acting administrator Stephen Ehikian emphasized the need to rethink GSA's structure, advocating for streamlined workflows, new technologies, and a shift from regional to centralized models. The agency aims to operate more like a business, increasing efficiency while focusing on stakeholders. GSA's initiatives include the OneGov Strategy for better technology procurement by consolidating government purchases and adopting artificial intelligence tools, like an internal chatbot called GSAI, to enhance service delivery.
Stephen Ehikian stated, "the build back isn't just bringing it back to where it was before; it is rethinking the GSA," indicating a transformative approach to restructuring the agency.
Ehikian highlighted the initiative to streamline technology procurement through OneGov, saying, "This is all about leveraging these wallets, and we're seeing phenomenal success," referring to the effectiveness of the new strategy.
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