A proposed class action lawsuit against United Airlines alleges that the airline misrepresents window seat availability, potentially violating consumer protection laws and passenger rights. Passengers who paid for a window seat without a window can join the suit if they are California residents and have flown in the past four years. The lawsuit challenges the practice of charging extra for window seats that do not offer the promised view, raising questions about the value of such seats in the booking process. California's legal system is expected to address these concerns.
The United Airlines lawsuit claims that this practice may violate consumer protection laws, as well as airline passenger rights and may constitute false advertising.
United Airlines differs from some of their competitors by implying that travelers will get a window seat during the booking path as part of the upsell.
The lawsuit raises a good question: is an airplane seat facing a wall with no view of the outside world worth paying extra for?
There’s a fairly narrow set of qualifications for people looking to join the lawsuit: they must be based in California, have paid for a window seat where there was no window.
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