"An influx of players excited for this morning's launch of Hollow Knight: Silksong are encountering widespread errors purchasing and downloading the game from Steam this morning. Ars Technica writers have encountered errors getting store pages to load, adding the game to an online shopping cart, and checking out once the game is part of the cart. That aligns with widespread social media complaints and data from DownDetector, which saw a sudden spike of over 11,000 reports of problems with Steam"
"The Humble Store page for Silksong currently warns North American purchasers that "We have run out of Steam keys for Hollow Knight: Silksong in your region, but more are on their way! As soon as we receive more Steam keys, we will add them to your download page. Sorry about the delay!" The PC version of Silksong currently seem to be available for purchase and download without issue."
"Ars was also able to purchase and download the Switch 2 version of Silksong from the Nintendo eShop without encountering any errors, though others have reported problems with that online storefront [Update: As of 11:18 am Nintendo is reporting, "The [Nintendo eShop] network service is unavailable at this time. We apologize for any inconvenience this may cause"]. The game is still listed as merely "Announced" and not available for purchase on its PlayStation Store page as of this writing."
Steam experienced widespread errors at Hollow Knight: Silksong's release that prevented many users from loading store pages, adding the game to carts, and completing checkouts. DownDetector recorded a spike of over 11,000 problem reports minutes after the game's 10 a.m. Eastern release. SteamDB nevertheless reported over 100,000 concurrent players for Silksong. Users experienced delays and errors downloading other games and syncing cloud saves. The Humble Store warned North American buyers that Steam keys were temporarily out of stock. The PC version and some Switch 2 purchases were completed, while Nintendo later reported an eShop outage and the PlayStation Store still listed the game as announced.
Read at Ars Technica
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