#banking-technology

#banking-technology

Johnson said this is occurring, in part, because companies are needing to spend more money on information technology compliance and security. It comes down to larger companies being able to withstand the economic burdens of doing business. Ultimately he believes members benefit from mergers once they get accustomed to the changes in exchange for the tradeoffs such as more services, more hours that bank personnel are available and better technology.

The most profound changes are happening at the infrastructure level - in how banks are building platforms designed for continuous evolution rather than periodic overhaul.

"We have a four-layer framework that we think about with regards to AI," Gopalkrishnan told Business Insider.