The incident creates potential legal troubles and a crisis of leadership for the company, David Rice, HR expert at People Managing People, told Entrepreneur via email. "The big issue is the example that it sets. Obviously, a CEO should know better. But the fact that it's with the chief people officer is even worse."
On Wednesday night, Coldplay played Foxborough in Massachusetts, and a crowd-cam highlighted fans in the audience. Two of these fans were a man with his arms around a woman's waist, who reacted in horror when they flashed up on the Jumbotron.