Artsfromwww.npr.org1 week agoIs the 'Gen Z stare' just a call to look inwards?The 'Gen Z stare' describes a tendency of Gen Z individuals to silently stare during conversations, reflecting generational social dynamics.
Growth hackingfromInc1 month agoTurning Trends Into Innovation: Our In-House Product StoryCustomer interactions have evolved drastically, making adaptation essential for success in the support industry.
fromForbes4 months agoUnpacking The Voice Assumptions That Are Holding Back Many CX EffortsYounger generations prefer voice communication for complex issues despite assumptions they avoid phone interaction.Direct support from knowledgeable individuals is valued by Millennials and Generation-Z.
Artificial intelligencefromArs Technica4 months agoResearchers surprised to find less-educated areas adopting AI writing tools fasterAI language models significantly assist in professional communications across various sectors, especially in less-educated areas of the United States.
fromBuzzFeed8 months ago18 Older Women Are Sharing The Gen Z And Gen Alpha "Trends" That Baffle ThemOlder generations express confusion about the communication styles and habits of younger women.Younger generations exhibit a sense of pessimism regarding the American Dream.