When you see a car, truck or bus making its way down the road, who do you assume is control of it? This isn't a trick question. Decades ago, there would have been one answer: the person behind the wheel. In more recent years, as vehicles became increasingly connected to the internet and driver-assist and self-driving technology grew more widespread, it's not as clear if a driver is, well, a driver.
The security of Electronic Control Units (ECUs) has become paramount due to the interconnected nature of modern vehicles, leading to vast and vulnerable attack surfaces.
"How can we know what the problem is that customers are having before we send a patrol, so we make sure that whoever we send to support that customer, we get the right person there with the right skills in the shortest possible time to get people back on the road in the shortest possible time," he says.
Three years ago, Stellantis and Amazon aimed to create advanced in-car software by 2024 for new revenue through connected vehicles; however, their partnership is now winding down.