#customer-relations

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fromFast Company
3 days ago

Ram Trucks fires up a near-perfect brand apology ad

"When Ram made the decision to discontinue production of the iconic Hemi V-8, the internet erupted, and lifelong loyalists voiced their outrage across social media."
Toronto startup
Digital life
fromBusiness Insider
4 days ago

Jamie Dimon says you need to fire 'a--holes' in your company and create an environment where employees feel free to speak up

Jamie Dimon emphasizes the importance of creating a positive workplace environment by removing disruptive individuals, including rude customers.
fromBusiness Insider
6 days ago

3 tips to help your startup survive the age of AI, from Anthropic's product chief

First, Krieger said startups with deep knowledge of areas like law or biotechnology can survive AI giants. For example, he said that he doesn't see Anthropic building a solution for scientific labs.
Artificial intelligence
DevOps
fromInfoQ
2 months ago

Bringing a Product Mindset to an Infrastructure Platform Team

Introducing a product mindset improves the platform team's ability to meet user needs and accelerate delivery.
Privacy professionals
fromArs Technica
3 months ago

Automattic's "nuclear war" over WordPress access sparks potential class action

The dispute centers around WPE's blocked access to WordPress updates, raising concerns about trademark misuse and breaking the promise of free access.
fromClickUp
5 months ago

What is Data Hygiene? Best Practices for Clean & Reliable Data

Data hygiene is the silent hero behind every smooth business operation. Proper data hygiene ensures businesses can rely on accurate customer data to build trust and make informed decisions.
Data science
fromKotaku
10 months ago

GameStop Dunks On Digital Games And Gets Savaged By Xbox 360 Fans

GameStop's tweet about buying physical copies in response to the Xbox 360 marketplace shutdown was seen as irrelevant and ill-timed, with many pointing out the company no longer sells physical games.
Video games
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