#customer-training

#customer-training

Learning and Development (L&D) departments often face pressure to demonstrate their value while operating with constrained resources. In the face of economic turmoil or unpredictable market conditions, customer training can present a promising avenue for L&D departments looking to drive significant business impact. This article explores how leveraging existing L&D resources can enhance customer education initiatives and ultimately transform L&D from a perceived cost center into a vehicle for revenue growth and retention.