#e-commerce-returns
#e-commerce-returns

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Refunds vs. exchanges: How to turn product returns into a powerful retention tool

Offering a convenient, trust-building returns process converts returns from a cost into an opportunity to increase retention and lower long-term expenses.

E-Commerce

fromBusiness Insider

1 month ago

Read the 8-page pitch deck a founder backed by Slow Ventures is using to try to solve retail's $25 billion a year return problem

Postmoda buys and resells luxury and designer returns to recover value for retailers and reduce landfill waste.

E-Commerce

fromDigiday

1 month ago

'We were getting crushed': Brands cut back on free online returns to offset tariff costs

Tariffs are driving retailers to curtail free online returns, prompting fees, optional shipping-protection charges, and higher customer return costs.

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#e-commerce-returns#e-commerce-returns

Refunds vs. exchanges: How to turn product returns into a powerful retention tool

Read the 8-page pitch deck a founder backed by Slow Ventures is using to try to solve retail's $25 billion a year return problem

'We were getting crushed': Brands cut back on free online returns to offset tariff costs

#e-commerce-returns
#e-commerce-returns