#field-service-management

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fromhbr.org
1 day ago

AI's Impact on SaaS Will Be Uneven. Here's What Leaders Need to Know.

For two decades, software-as-a-service (SaaS) grew by digitizing workflows. Customer relationship management systems recorded sales activity. Field-service platforms scheduled jobs, retrieved customer histories, and fed upsell opportunities back into sales teams.
NYC startup
fromTechzine Global
2 weeks ago

One year of IFS Nexus Black: major impact on FSM and manufacturing

IFS Nexus Black is an AI-focused unit with its own CEO, accelerating development of AI solutions and delivering Resolve for Field Service Management.
Tech industry
fromTechzine Global
6 months ago

IFS partners with Anthropic to accelerate AI in industrial environments

IFS launched Resolve, an AI-powered field service tool using Anthropic's Claude to predict and resolve maintenance issues across aerospace, energy, manufacturing, telco, and transportation.
E-Commerce
fromHubspot
10 months ago

7 best CRMs for pest control companies in 2025

CRMs are essential for pest control companies to manage operations effectively and improve customer retention.
Miscellaneous
fromTechRadar
10 months ago

Field workforce exodus threatens global infrastructure

A demographic shift threatens the field services industry due to retiring veterans and an insufficient influx of younger professionals.
fromIT Pro
10 months ago

How field service management is changing in 2025

AI-enabled field service management helps companies optimize operations by automating tasks like scheduling and technician dispatching, driving efficiency and cost-effectiveness in service delivery.
Tech industry
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