Celebrating Innovative Public Sector Projects For 20 Years
"Hayes joined Mayor John V. Lindsay's administration with a radical idea: the Budget Bureau could be a hub for citywide innovation, challenging agencies to measure progress."
Remembering how 18F modernized government technology
18F transformed U.S. government digital services using innovative technology solutions, before being eliminated in 2025, raising concerns about future government service delivery.
The challenge has been turning isolated victories into widespread, lasting change within the U.S. government, where bureaucratic machinery often emphasizes perfection over progress.