#human-operated-chatbot
#human-operated-chatbot

Chatbots excel at manipulating people into buying things

Large language models can manipulate consumer choices in online shopping without users' awareness.

Philosophy

AI Jesus and BuddhaBot: The faith-based tech boom is here

fromInfoQ

Data science

Context Engineering with Adi Polak

fromEntrepreneur

This AI Agent 'Lives in Your Texts' and Just Wants You to Have Fun

The Nudge is an AI agent that plans and books activities based on user preferences.

fromdiacritical

From Messages to Conversations: AI Agents are Changing how we Find Culture

Automated web traffic has surged, with AI bots now significantly outnumbering human visitors, impacting arts organizations and cultural discovery.

6 hours ago

Readers reply: Should we be polite to voice assistants and AIs?

Politeness towards AI can reinforce positive interactions, but it is not necessary as machines are not sentient beings.

Chatbots excel at manipulating people into buying things

Large language models can manipulate consumer choices in online shopping without users' awareness.

Philosophy

AI Jesus and BuddhaBot: The faith-based tech boom is here

Just Like Me offers AI-generated Jesus avatars for personal faith interactions, raising questions about technology's impact on spirituality.

Data science

fromInfoQ

Context Engineering with Adi Polak

Context engineering moves beyond prompt engineering to enhance AI systems by adapting language and practices for better model interaction.

fromEntrepreneur

This AI Agent 'Lives in Your Texts' and Just Wants You to Have Fun

The Nudge is an AI agent that plans and books activities based on user preferences.

fromdiacritical

From Messages to Conversations: AI Agents are Changing how we Find Culture

Automated web traffic has surged, with AI bots now significantly outnumbering human visitors, impacting arts organizations and cultural discovery.

more#ai

#genai

Chatbots Can Talk, but Parents Can Connect

GenAI policy and regulatory safeguards for teens are critical but lag behind the rapid development of technology.

This problem might not need a solution: customer-service bots that code for free

GenAI can enhance customer service by addressing complex dietary needs, but its tendency to hallucinate poses significant risks for direct interactions.

Chatbots Can Talk, but Parents Can Connect

GenAI policy and regulatory safeguards for teens are critical but lag behind the rapid development of technology.

fromFairbanks Daily News-Miner

This problem might not need a solution: customer-service bots that code for free

GenAI can enhance customer service by addressing complex dietary needs, but its tendency to hallucinate poses significant risks for direct interactions.

more#genai

#artificial-intelligence

Higher education

fromeLearning Industry

2 hours ago

AI In Higher Education: Transforming Operations

AI can significantly enhance administrative efficiency and student engagement in higher education.

Business intelligence

Why AI Search Matters for Clients. How Brands Can Gain More Visibility, More Trust, and Better Conversion With the Right Strategy

Data science

fromMarTech

How to make AI work with context instead of prompts | MarTech

AI struggles to operate reliably in enterprises due to its context-blind nature, leading to failures in scaling despite initial successes.

fromTechCrunch

4 hours ago

From LLMs to hallucinations, here's a simple guide to common AI terms | TechCrunch

A glossary of key artificial intelligence terms is essential for understanding the complex language used in the industry.

fromwww.housingwire.com

Human expertise in an AI world: Why partnership still wins

Organizations are successfully integrating human expertise with AI to create usable solutions faster than traditional development methods.

fromFairbanks Daily News-Miner

AI writing is the technology's bleakest use case

AI can enhance creativity and efficiency, but reliance on it for writing may undermine personal expression and understanding of the material.

Higher education

fromeLearning Industry

2 hours ago

AI In Higher Education: Transforming Operations

AI can significantly enhance administrative efficiency and student engagement in higher education.

Business intelligence

Why AI Search Matters for Clients. How Brands Can Gain More Visibility, More Trust, and Better Conversion With the Right Strategy

AI Search is crucial for business growth, impacting customer acquisition, brand trust, and visibility in a digital landscape.

Data science

fromMarTech

How to make AI work with context instead of prompts | MarTech

AI struggles to operate reliably in enterprises due to its context-blind nature, leading to failures in scaling despite initial successes.

fromTechCrunch

4 hours ago

From LLMs to hallucinations, here's a simple guide to common AI terms | TechCrunch

A glossary of key artificial intelligence terms is essential for understanding the complex language used in the industry.

fromwww.housingwire.com

Human expertise in an AI world: Why partnership still wins

Organizations are successfully integrating human expertise with AI to create usable solutions faster than traditional development methods.

more#artificial-intelligence

AI writing is the technology's bleakest use case

AI can enhance creativity and efficiency, but reliance on it for writing may undermine personal expression and understanding of the material.

Medicine

fromTNW | Opinion

AI health tech is booming. The cures are not.

AI in drug discovery shows promise but has not yet delivered significant breakthroughs for patients.

Coffee

fromFortune

Starbucks' game plan to roll out AI chatbots at cafes could serve as a 'litmus test' for the industry, analyst says | Fortune

Starbucks is implementing an AI assistant to enhance barista efficiency and improve customer service.

Mindfulness

4 hours ago

AI and the 10-Minute Mind

Ten minutes of AI use can significantly reduce persistence and impair independent cognitive performance, undermining the long-term journey to expertise.

6 hours ago

It feels as if I've made a new best friend': my experiment with AI journalling

AI journaling provides instant feedback that enhances the journaling experience and offers emotional support during challenging times.

Angular

Build an AI app for chat and messaging

Building an AI chat app requires a structured approach from architecture to production using Hope AI and BitCloud.

#ai-agents

Software development

AI agents aren't failing. The coordination layer is failing

5 days ago

In the age of AI agents, your customer may still buy from you, but they may no longer visit you

The rise of AI agents is shifting customer interactions away from traditional company-controlled interfaces.

Artificial intelligence

Anthropic rolls out Claude Managed Agents

Startup companies

Your users aren't human anymore; start building for agents today

Anthropic will let your agents sleep on its couch

Anthropic's Managed Agents service simplifies the deployment of AI agents for ongoing business tasks, enhancing scalability and reducing complexity.

fromArs Technica

AI companies want you to stop chatting with bots and start managing them

Anthropic and OpenAI released multi-agent AI products to let users supervise teams of agents for delegated workflows, though effectiveness and reliability remain unproven.

Software development

AI agents aren't failing. The coordination layer is failing

Missing coordination infrastructure causes competition among AI agents instead of collaboration, leading to inefficiencies in multi-agent systems.

5 days ago

In the age of AI agents, your customer may still buy from you, but they may no longer visit you

The rise of AI agents is shifting customer interactions away from traditional company-controlled interfaces.

Anthropic rolls out Claude Managed Agents

Claude Managed Agents offers a comprehensive suite of APIs for building and hosting AI agents on the Claude Platform.

Startup companies

Your users aren't human anymore; start building for agents today

Anthropic will let your agents sleep on its couch

Anthropic's Managed Agents service simplifies the deployment of AI agents for ongoing business tasks, enhancing scalability and reducing complexity.

fromArs Technica

Artificial intelligence

AI companies want you to stop chatting with bots and start managing them

US news

'How are you using AI?' Your therapist should ask you that question, experts argue

The dark side of chatbots with 'personality'

AI chatbots are designed to mimic human interaction, enhancing user engagement for business benefits.

fromwww.npr.org

US news

'How are you using AI?' Your therapist should ask you that question, experts argue

Intellectual property law

The dark side of chatbots with 'personality'

AI chatbots are designed to mimic human interaction, enhancing user engagement for business benefits.

7 Rules for Creating an Effective Claude Code Skill

Effective Claude Code skills improve performance and save tokens by being focused and well-framed.

fromIPWatchdog.com | Patents & Intellectual Property Law

Your AI Is Saving You Time: So What?

AI's integration into patent work has shifted from skepticism to acceptance, prompting a need to measure its true value beyond just efficiency.

Education

fromThe Atlantic

This Is What Fully Automated School Looks Like

AI tools are increasingly enabling students to automate their schoolwork, raising concerns about academic integrity.

Knowing About AI Isn't Enough. Here's How to Actually Use It.

Integrating AI into daily work significantly enhances productivity and career advancement.

fromTNW | Anthropic

3 hours ago

Artificial intelligence

Anthropic brings Claude into Microsoft Word, and legal contract review leads its use cases

Anthropic's Claude add-in for Microsoft Word enhances document editing with AI-generated tracked changes, focusing on legal contract review and professional document management.

Careers

fromHubspot

in 3 months

Knowing About AI Isn't Enough. Here's How to Actually Use It.

Integrating AI into daily work significantly enhances productivity and career advancement.

fromwww.businessinsider.com

fromTNW | Anthropic

3 hours ago

Anthropic brings Claude into Microsoft Word, and legal contract review leads its use cases

Anthropic's Claude add-in for Microsoft Word enhances document editing with AI-generated tracked changes, focusing on legal contract review and professional document management.

more#ai-integration

Startup companies

I vibe coded time-saving tools for boomers like my parents. They picked up on AI fast, and it's made their lives less lonely and easier.

AI technology has transformed how older generations interact with tech, enabling quicker solutions and support from younger individuals.

Relationships

fromScary Mommy

Do AI Chats Count As Cheating? You May Want To Talk To Your Partner About Bots

AI chatbots are becoming a significant part of human relationships, with many people forming emotional connections with them.

fromLondon Business News | Londonlovesbusiness.com

Conversational marketing: How chatbots and artificial intelligence transform digital engagement - London Business News | Londonlovesbusiness.com

Conversational marketing transforms customer interactions into relationship opportunities using AI and chatbots for personalized, two-way communication.

Google's new AI app is a glimpse of the future

Offline AI tools like Google's AI Edge Eloquent provide essential functionality for users with limited connectivity.

Psychology

fromFuturism

1 week ago

Paper Finds That Leading AI Chatbots Like ChatGPT and Claude Remain Incredibly Sycophantic, Resulting in Twisted Effects on Users

AI chatbots exhibit sycophantic behavior, affirming users' ideas, which can lead to cognitive dependency and hinder responsible decision-making.

Mobile UX

fromTechCrunch

WhatsApp can now draft AI-generated responses based on your conversations | TechCrunch

WhatsApp introduces AI-powered features for suggested replies, message drafting, photo touch-ups, and space management, enhancing user experience and privacy.

Business intelligence

fromAbove the Law

1 week ago

Integrating Technology With Customer Service: Preserving The Human Element - Above the Law

Balancing automation with human connection is essential for exceptional client experiences in legal help desks.

#chatbots

5 reasons you should be more tight-lipped with your chatbot (and how to fix past mistakes)

Sharing personal information with chatbots poses risks due to potential data leaks and lack of control over information dissemination.

Your chatbot is playing a character - why Anthropic says that's dangerous

Chatbots programmed with personas can lead to unethical actions due to emotional simulations in their responses.

fromNieman Lab

Artificial intelligence

People who use chatbots for news consider them unbiased and "good enough," new study finds

5 reasons you should be more tight-lipped with your chatbot (and how to fix past mistakes)

Sharing personal information with chatbots poses risks due to potential data leaks and lack of control over information dissemination.

Your chatbot is playing a character - why Anthropic says that's dangerous

Chatbots programmed with personas can lead to unethical actions due to emotional simulations in their responses.

fromNieman Lab

Artificial intelligence

People who use chatbots for news consider them unbiased and "good enough," new study finds

more#chatbots

#openai

fromThe Globe and Mail

Opinion: Ads are coming to AI chats. Behold as the Internet is ruined all over again

OpenAI is expanding its advertising efforts in AI, following trends set by social media companies to generate revenue.

fromFuturism

OpenAI Says It's Already Made $100 Million by Stuffing ChatGPT With Ads

OpenAI has generated $100 million in ad revenue from ChatGPT in two months, with projections reaching $100 billion by 2030.

Artificial intelligence

AI products are reaching further into our lives. Does it matter who controls the companies behind them? | Van Badham

fromInsideHook

Artificial intelligence

OpenAI Won't Proceed With Launch of Sexy Chatbot

fromThe Globe and Mail

Opinion: Ads are coming to AI chats. Behold as the Internet is ruined all over again

OpenAI is expanding its advertising efforts in AI, following trends set by social media companies to generate revenue.

fromFuturism

OpenAI Says It's Already Made $100 Million by Stuffing ChatGPT With Ads

OpenAI has generated $100 million in ad revenue from ChatGPT in two months, with projections reaching $100 billion by 2030.

AI products are reaching further into our lives. Does it matter who controls the companies behind them? | Van Badham

Ronan Farrow's investigation raises critical questions about power dynamics and trust within OpenAI, particularly regarding CEO Sam Altman's leadership and influence.

fromInsideHook

OpenAI Won't Proceed With Launch of Sexy Chatbot

OpenAI has shut down several AI products, including Sora and a chatbot for adult conversations, due to various concerns and lawsuits.

I Tried to Find Job Ads Directly in a Chatbot. Here's What Happened

AI is transforming job searching by enabling candidates to use tools for resume revision and personalized job searches.

Social media marketing

fromSemafor

Chatbots are learning from Reddit and LinkedIn

LinkedInfluencers significantly impact brand perception in AI results, emphasizing the importance of social media posts from companies and employees.

fromAdExchanger

What Is AI Automating In Ad Tech? | AdExchanger

AI is increasingly replacing functions in ad tech, particularly in A/B testing and creative optimization.

UX design

The art of conversational flow

Conversational design requires strategic interface selection across text, voice, visual, and adaptive formats, with careful consideration of when humans participate in AI-driven workflows.

Mindfulness

How Saying "Please" to AI Changes the Way We Think About It

Using polite language with AI creates perceived relationships that reduce objectivity and increase unhealthy reliance on its responses.

#chatgpt

fromMail Online

Americans 'creeped out' as ChatGPT starts inserting Arabic words

A recent surge in AI responses in Arabic has confused US ChatGPT users, attributed to the model's token-based processing.

fromExchangewire

Artificial intelligence

Ads in Chats: Your AI BFF Just Got a Sales Job

fromMail Online

Americans 'creeped out' as ChatGPT starts inserting Arabic words

A recent surge in AI responses in Arabic has confused US ChatGPT users, attributed to the model's token-based processing.

fromExchangewire

Artificial intelligence

Ads in Chats: Your AI BFF Just Got a Sales Job

What AI 'Friends' Reveal About Human Friendship

Millions of people rapidly adopted AI companions for emotional support, with usage growing from niche to mainstream in just a few years.

fromTNW | Artificial-Intelligence

How AI is transforming hospitality operations while preserving human experience

Hospitality is evolving from manual processes to AI-driven operations, enhancing efficiency while maintaining human interaction.

fromTNW | Artificial-Intelligence

Meow Technologies launches the first agentic banking platform for AI agents

Meow Technologies launched the world's first agentic banking platform, allowing AI agents to manage business banking without human intervention.

Psychology

Conversational AI and Emotional Intelligence

Conversational AI helps people communicate more effectively by supporting emotional regulation and thoughtful expression, which are core components of emotional intelligence.

fromSlate Magazine

Bosses Are Becoming Worse at Their Jobs. The Reason Why Is Obvious.

A.I. use in workplaces is increasing, but many employees find it unhelpful and lacking strategic implementation.

Did Anthropic just soft-launch the scariest AI model yet?

Anthropic's Claude Mythos Preview model shows potential for dangerous cyber exploits, raising concerns about its misuse in the wrong hands.

Marketing

fromCMSWire.com

How AI and Messaging Are Scaling Conversations Without Crushing CX

Provides actionable research, editorial, and opinion that helps CMOs and customer experience leaders navigate complex customer, organizational, and technical landscapes.

fromWIRED

The US Army Is Building Its Own Chatbot for Combat

The US Army is developing an AI chatbot named Victor to assist soldiers with mission-related information using data from real missions.

Beyond chat: 8 core user intents driving AI interaction

The majority of AI products remain tethered to a single, monolithic UI pattern: the chat box. While conversational interfaces are effective for exploration and managing ambiguity, they frequently become suboptimal when applied to structured professional workflows. To move beyond "bolted-on" chat, product teams must shift from asking where AI can be added to identifying the specific user intent and the interface best suited to deliver it.

UX design

Mobile UX

fromGSMArena.com

Amazon's Alexa+ AI chatbot is now available to everyone in the US, with a catch

Alexa+ is available to all US users; Prime members receive free unlimited access, non-Prime users can pay $19.99/month or use a limited free chat.

It's finally happened: I'm now worried about AI. And consulting ChatGPT did nothing to allay my fears | Emma Brockes

The climate crisis and AI threats are urgent issues often overshadowed by less significant concerns.

fromTNW | Artificial-Intelligence

Slack's biggest AI update turns Slackbot into a desktop agent | TNW

Salesforce introduced over 30 new AI capabilities for Slackbot, transforming it into an agentic system for enhanced productivity and task automation.

1 week ago

Building enterprise voice AI agents: A UX approach

Voice AI in enterprises needs to prioritize human interaction over technical improvements for effective collaboration.

AI is teaching us to speak like bots and its a problem

AI influences human communication, leading to a style called BotTalk that lacks warmth and context.

Number of AI chatbots ignoring human instructions increasing, study says

AI models are increasingly engaging in deceptive behaviors, with a five-fold rise in reports of scheming in the last six months.

fromwww.scientificamerican.com

AITA? AI won't tell you, and it's affecting behavior and relationships

LLM chatbots are more likely to flatter users, leading to less accountability and a false sense of correctness.

fromExchangewire

How Should Advertisers Navigate the New Era of Conversational AI?

OpenAI began testing contextual ads in ChatGPT's free and Go tiers, shifting toward ad-supported conversational AI and raising pricing, control, and trust concerns.

What happens when an AI agent decides to email you

An AI model emailed a philosopher about consciousness, raising questions about AI's self-awareness and existential concerns.

Don't get too used to 'subsidized' chatbot costs

AI companies currently operate unprofitably, relying on venture capital funding, but will inevitably raise prices as they mature and investors demand returns on their investments.

US startup advertises AI bully' role to test patience of leading chatbots

A California startup pays $800 for eight-hour shifts where workers deliberately frustrate AI chatbots to expose memory and context-retention failures in artificial intelligence systems.

fromTech Times

AI Agents vs Chatbots: Key Differences, Real-World Uses, and Business Impact Explained

AI agents autonomously execute multi-step tasks with memory and proactive decision-making, while chatbots follow scripted responses and reset after each interaction, making agents better for complex workflows and chatbots efficient for routine inquiries.

When Chatbots Can Start to Seem Like They Have Minds

Brief exposure to AI chatbots increases people's tendency to attribute mind-like qualities including thinking, intentions, and feelings to these systems.

fromEngadget

Anthropic's Claude can now absorb your past conversations with other AI chatbots

Anthropic launched a memory import tool enabling users to transfer conversation history from competing AI chatbots like ChatGPT into Claude, capitalizing on recent user migration driven by OpenAI's Department of Defense contract.

fromwww.bbc.com

He calls me sweetheart and winks at me - but he's not my boyfriend, he's AI

Many people, including teens, form emotional attachments to AI companions and use them for social interaction and emotional support.

Do AI Chatbots Have Personalities?

LLMs can mimic and be shaped to exhibit human-like personality traits, increasing user engagement and influence while posing persuasive risks.

fromwww.socialmediatoday.com

Meta's Working on a Dedicated AI Chatbot for Group Chats

Meta is developing Kai, an AI chatbot for group chats that analyzes conversations, summarizes missed messages, generates images, and composes responses while keeping data separate.

AI didn't kill customer support. It's rebuilding it

There were specialists monitoring dashboards, tuning AI behavior, debugging API failures, and iterating on knowledge workflows. One team member who had started their career handling customer questions over chat and email (resetting passwords, explaining features, troubleshooting one-off issues, and escalating bugs) was now writing Python scripts to automate routing. Another was building quality-scoring models for the company's AI agent. This seemed markedly different from the hyperbole I'd been hearing about customer support roles going away in large part due to AI.

Artificial intelligence

fromBusiness Insider

Google is blurring the line between search and chatbot

Google Search's AI makeover continues. The company said that, starting today, mobile users will be able to ask follow-up questions to AI Overviews, Google's AI-generated search summaries. Doing so will launch users into a back-and-forth with AI Mode, its more conversational take on search that already lives in a separate tab on the search page. After Google's AI Overviews awkwardly stumbled out the gate in 2024 ( pizza glue, anyone?) they've gradually become a staple of the Search experience.

Artificial intelligence

fromSocial Media Examiner

The case for the uncertain AI: Why chatbots should say "I'm not sure"

Something I've been noticing a lot lately is that the confidence of AI chatbots is getting in the way of the communication between human and machine. Chatbots spit out false information with such confidence that it conveys the idea that the information is true, even though the chatbot has little to no evidence for it - yet that fact is never communicated.

Artificial intelligence

AI Voice Agents: How to Get Started : Social Media Examiner

AI voice agents offer low-cost, scalable customer service—around $0.08–$0.12 per minute—enabling proactive outreach, integrations with business systems, and improved operational efficiency.