"These incidents involve the intentional use of deceptive or illegal practices to fraudulently obtain money, assets, or information from individuals or institutions, and include actions carried out over cyber channels."
The email seen by at least some customers of the Emma email platform was a phishing scam. Hackers hoped to inspire instant panic with the words, 'As part of our commitment to supporting U.S. Immigration and Customs Enforcement (ICE), we will be adding a Support ICE donation button to the footer of every email sent through our platform.'
Impostors are impersonating our reporters to extract sensitive business information from unsuspecting targets. In several cases we know about, scammers have adopted the identity of actual staff members, crafting what looks like a standard media inquiry about a company's products and requesting an introductory call.
I spent years interviewing people for my articles, and one pattern kept emerging: The most likeable people weren't always the kindest. After ending a friendship with someone who constantly competed with me while maintaining a perfect public persona, I started paying attention to the subtle behaviors that reveal someone's true character. These aren't obvious red flags like cruelty or dishonesty. They're the small, easily overlooked actions that slowly poison relationships and environments.
Last month, I sat across from one of the brightest people I know as he explained how he'd lost nearly everything to a sophisticated scam. This wasn't some naive teenager or technophobe. This was my friend from university days, a retired executive who'd navigated corporate politics for decades and made shrewd investment decisions his whole life. Watching him piece together how it happened was like watching someone solve a puzzle in reverse.
You know that feeling when you're talking to someone and something just feels... off? They're smiling, nodding, saying all the right things, but there's this invisible wall between you. I used to dismiss this gut instinct until I started paying closer attention during my interviews with hundreds of people over the years. The patterns became impossible to ignore. We've all been there, either giving or receiving these subtle signals.