#ims

#ims

Tim Cook described John Ternus as 'a brilliant engineer and thinker who has spent the past 25 years building the Apple products our users love so much, obsessed with every detail, focused on every possible way we can make something better, bolder, more beautiful, and more meaningful.'

I was always a tinkerer, I guess. I grew up in the age where computers were not ubiquitous or common. An experience as a kid was instrumental in how my career happened.

Operational Excellence practices alone don't guarantee success; implementation quality, organizational culture, leadership commitment, and strategic alignment determine competitive outcomes. Banks implementing identical operational improvement methodologies like Lean and Six Sigma achieve vastly different results due to factors beyond the practices themselves. Success depends on how thoroughly organizations embed these approaches into their culture, the quality of implementation execution, leadership commitment to continuous improvement, and alignment with overall business strategy.

ISO 9001 certification is a globally recognized accolade, attesting to an organization's commitment to quality excellence.

We are now in a time of manufacturing where precision is more than a technical necessity; it's a business requirement. The more complex, globally dispersed and demanding things get, the less slack remains in the system. Under these circumstances tolerance management has become a decisive competence and affects competitiveness not only in terms of controlling costs, ensuring quality and improving production efficiency but also for long term market success.

The technology underpinning retail operations is under scrutiny in 2026 as fashion executives look to streamline systems with the aim to unlock efficiency, cut costs and meet consumer expectations for speed and personalisation in the shopping journey. At the retail event Lightspeed Edge on 12 January, Lightspeed - the unified point-of-sale (POS) and payments platform for SMEs such as Apricot Lane Boutique and Neal's Yard Remedies - convened industry leaders to explore the strategic imperative for integrated technology ecosystems over siloed systems.