#itsm-automation

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#enterprise-ai #agentic-ai #access-control #aiml #service-desk #workflow-tools
Startup companies
fromTechCrunch
3 days ago

Serval raises $47 million to bring AI agent to IT service management | TechCrunch

Serval uses two specialized agentic AIs—one that builds internal automations and one that executes them under manager-set rules—to enable safer, low-cost IT automation.
DevOps
fromClickUp
5 days ago

What Is ITSM Automation? Guide + Use Cases & Tools | ClickUp

Automating ITSM with AI, ML, and workflow tools speeds service delivery, reduces costs and manual errors, and frees IT teams for strategic work.
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