Customers of the UK's major broadband providers must receive payments when their connection stops working and is not fixed after two working days, under a voluntary scheme organised by communications regulator Ofcom.
"It's disappointing to see the spike in robocalls in March, after six consecutive months averaging less than 4 billion robocalls," YouMail CEO Alex Quilici said in a prepared statement about the report.
"Big Cable has had a pretty good run charging people whatever they want and calling it a promotion. We figured it was time to offer something radically different, like one clear price that doesn't slowly morph into something horrifying."
Openreach has constructed a digital twin of the UK's transportation corridors, integrating data for 35 million homes and businesses with national road, rail and waterway networks and its existing fibre infrastructure.
A 40% reduction in USF support would mean that broadband operators couldn't continue operations on existing networks, threatening the long-term viability of broadband access in rural areas. About half of the cost of network operating expenses are due to labor costs, which rise faster than inflation in rural areas.
The goal of the new USTelecom program is to show consumers, businesses, civic leaders, and policymakers why maintaining legacy copper for the small portion of end users is not an efficient approach. A key part of this is explaining why modern technology is better.
The firm's study, 'North American Fiber Broadband Report: FTTH Review and Forecast 2026-2030,' indicates that nearly $200 billion will be spent on fiber over the next five years, highlighting a significant investment in fiber-to-the-home services.
Eight of the municipal networks studied beat their local provider competitors in median upload speed. Sherwood Broadband - in the town of the same name in Oregon - was the only one to beat its local competitor in median download speed.
Beyond traditional connectivity, 6G wireless networks will become the fabric for physical AI, enabling billions of autonomous machines, vehicles, sensors and robots and significantly increasing demands for security and trust. Yet legacy wireless architectures were not designed to meet these requirements, creating challenges as networks increase in complexity.
Across 2025 as a whole, the company tracked more than 180 significant disruptions, with the final quarter dominated by cable damage, power problems, and routine operational failures. There was just one confirmed government-directed shutdown during the period. Tanzania saw a sharp drop in internet traffic on October 29 as violent protests broke out during the country's presidential election, with traffic falling by more than 90 percent. Traffic returned briefly before declining again, and routing data pointed to throttling rather than a clean shutdown.
The mass roll-out of fibre networks is seen as the key to the expansion of digital services across major economies, but research from Kearney is warning that a €174bn funding shortfall facing Europe's telecoms sector is putting 2030 gigabit and 5G connectivity targets at risk, meaning around 45 million Europeans could remain without adequate high-speed connectivity by the end of the decade.
A reliable phone system is essential for talking to customers and partners. Many businesses still use traditional landline phones. However, modern Voice over Internet Protocol (VoIP) systems offer a powerful alternative. This new technology uses your internet connection to make calls. Understanding the key differences helps you choose the best option for your company's needs today and tomorrow. How modern VoIP technology works A VoIP telephone system operates differently from a regular phone line.
Ookla said the growing use of ChatGPT and other AI tools places much more demand on mobile networks than the typical activities of browsing social media and the web, watching videos, texting, and making the occasional phone call. As a result, more speed and expanded capabilities will be necessary. The report said advanced AI capabilities like AI-enabled glasses will put a particular strain on upload connections in the future.
In its strategy to maintain acceptable performance levels for mobile users, VMO2 has expanded its relationship with infrastructure modernisation firm Zinkworks. VMO2) added that it is building on two years of experience monitoring its fixed broadband network, where the technology is said to have reduced repair times by more than a third, cutting the need for engineer visits by 12%.
"Despite generational differences in the types of problems experienced, one thing is clear: wireless network quality is strong," Carl Lepper, J.D. Power senior director of technology, media and telecom, said in a prepared statement about the mobile study.
These AI tools drive profitability because they reduce outages, save energy, and obviate the need for manual intervention said Chetan Sharma, CEO of Chetan Sharma Consulting, who contributed to the report. The focus on AI-native networks and autonomous operations has overtaken customer service optimization as the leading use case for investment, according to findings from the firm's fourth annual State of AI in Telecommunications survey. The report also showed that AI has become profitable for 90% of telco operators.